Terms & Conditions

Terms and Conditions

Please read carefully these terms and conditions which govern page www.natureliacosmetics.com

Naturelia company may revise these terms and conditions at any time without any prior notice. Therefore please check these terms at regular time periods, as the use of natureliacosmetics.com page implies acceptance of these terms and thus constitutes proof that you have read, understood and agreed to these terms and conditions.

Beyond your regular use, you may not use or reproduce in any way the content of the page without our prior written consent.

User Account

Users of this page can modify the data that have been entered in the record and they are responsible for maintaining the confidentiality of your password and all activities of their account. Naturelia company is not liable to any person for any loss or damage which may arise as a result of inadequate attention to protect the password of your account.

Natureliacosmetis.com is GDPR compliant. 

Shipping and Return

Naturelia company checks, places and seals up the products in appropriate packaging in order to arrive to you in perfect condition to the address to which your order is placed.

If you wish for the shipment to be done differently than those provided on the page, you should contact us and once approved, you should undertake any upcoming costs.

By the time you have received our products, the ownership and the risk involved are transferred to you.

Since you have received the package, you should check and confirm the quantity and condition of the goods and if there are any defective products, inform Naturelia within 6 days of receipt.

If a product purchased is defective, Naturelia can replace or do a full refund of your money.

If you do not inform Naturelia company within the period of 6 days asserted above, we deem that you have accepted the order.

Naturelia company only accepts returns of non-used products in their original packaging, which will be accompanied by the relevant documents.

Upon completion of the returned products, Naturelia company will replace products returned if proven to be defective or the amount paid will be returned if the replacement of products is not feasible.